Possible Authentication Loop

Incident Report for Korey

Resolved

This incident has been resolved.
Posted Sep 30, 2025 - 20:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2025 - 19:41 UTC

Identified

We have detected that some customers are experiencing a loop after signing up, being redirected to create a new Korey organization after already doing so. If you enter this loop, clear all cookies for korey.ai and log in again. Our team is actively working to fix this issue.
Posted Sep 30, 2025 - 18:44 UTC
This incident affected: Web App.